24/7 BSports Customer Support

To communicate with the BSports support team via e-mail, you just need to fill out the feedback form. Describe your problem, attach photos or screenshots and send an email. Also provide your valid e-mail address, as a reply will be sent to it.

We have up to 24 hours to review requests. But you can help us get to the bottom of your problem faster. To do this, please consider a few guidelines:

• Try to describe the essence of the problem in the subject line. Fill in this line in the feedback form;
• In the text immediately tell about your problem in as much detail as possible. Attach screenshots if necessary;
• Do not send multiple requests to BSports Support. Especially if they concern the same problem;
• Provide only your own e-mail address. Preferably, it should be assigned to your account;
• Do not be rude to the BSports support team. Even if you have negative emotions, be polite.

All applications are reviewed on a first-come, first-served basis. As soon as we read your letter, we will contact you immediately and provide you with a free consultation.

If you don’t want to wait long for an email response, use the online chat. It is available both at BSports and in the mobile app. Launch it, send a message and wait for a reply. As soon as our specialist is free, he will enter the dialog. Contacting the BSports support team via chat is suitable for quick consultations and help in solving simple problems.